See below for answers to the most Frequently Asked Questions.
When will I receive my itinerary package with my game tickets and my Special Guest credentials?
Red Sox Destinations is going digital! While you will still receive your credentials and game tickets via FedEx, you will receive all other itinerary
materials digitally via e-mail. Both the FedEx package and digital materials will be delivered no later than 1 week prior to your trip. Included within
your itinerary are all confirmation numbers, a schedule of events for your weekend, and other pertinent information for your Red Sox Destinations Spring
Training trip. Please note that we require a physical address be provided as FedEx cannot deliver to P.O. Boxes.
Where will my seats be located at JetBlue Park?
Red Sox Destinations always aims to secure the best available seat locations. All game tickets are located in the "Infield Grandstand" sections, unless
otherwise noted. In most cases your seats will be in the shade. There are some instances where significant demands force us to expand our ticket sections
to fall in the sun, please let us know if this presents an issues and we will work with the Red Sox ticket office in an attempt to secure shaded seats.
What are the "SOX SAVER" packages?
The SOX SAVER trips are March 3-6 and March 23-36. The SOX SAVER trip includes three (3) nights of hotel accommodations, four (4) days with a Hertz rental
car, and tickets to two (2) Red Sox game. The weekend does not include the game-day BBQ and reception with Red Sox player appearances. As standard however,
the trip includes a VIP Tour of JetBlue Park! Guests who book this option will still enjoy premium Red Sox gift bags, and first class customer service
while in Ft. Myers!
What is in my gift bag? When can I expect to receive it?
Your gift bag will include a Spring Training t-shirt, Red Sox cap, Official Red Sox Spring Training program, MLB game ball, and other items. Your gift bag
can be picked-up upon check-in at your selected hotel.
What airport should I fly into?
The closest airport is located in Fort Myers, and that is Southwest Florida International Airport. For the purpose of booking flights, the three letter
airport code is RSW. If you choose to fly into a different Florida airport, your Hertz reservation pick-up and drop-off can be adjusted accordingly.
If I would like to extend my stay, should I do so through Red Sox Destinations or should I call the hotel and Hertz directly?
All hotel and rental car extensions should be made with Red Sox Destinations via telephone at 617-226-6400 to ensure that you receive our special
discounted rates. We will not only extend your hotel stay, but will also extend your Hertz reservation and can obtain tickets to additional games at
JetBlue Park. Please book all extensions to your stay no later than 3 weeks prior to your check-in date in order to ensure availability.
How do I go about securing tickets Red Sox Spring Training games that are not included in my package?
Red Sox Destinations can secure tickets for additional games at both JetBlue Park and at other venues across the Grapefruit League. To add additional game
tickets to games at JetBlue Park, feel free to do so through our online booking process under the "Optional Upgrades" tab. To add game tickets at another
team's park, please call a Red Sox Destinations customer service representative at 617-226-6400. Please note that additional game tickets are always
subject to availability. Ticket pricing at other ballparks in the Grapefruit League varies and will be determined when the tickets have been confirmed. All
additional ticket requests must be submitted no later than 45 days prior to each game's date.
What is your rainout policy?
While rainouts have historically not been common during previous Spring Training games, it is always a possibility. Unfortunately, we cannot issue refunds
for the entire package price if a game is cancelled due to rain, but we will issue a refund for the face value of any game tickets to any cancelled games.
Please contact Red Sox Destinations at 617-226-6400 if you would like more information about our rainout policy.
Which players and personnel will attend the VIP BBQ?
Each BBQ will include a chance to get autographs and participate in a Q&A with the team manager, and two current Red Sox players. Due to the busy
schedules of our players, we are often not able to determine who the players will be until the week of the reception. As soon as we finalize who will be
appearing at your VIP BBQ, we will send an e-mail out to inform you.