RED SOX REWARDS PROGRAM TERMS AND CONDITIONS
Program Participation and Eligibility: Participation in the Red Sox Rewards Program (the "Program"), and use of the Program membership cards ("Membership Cards") issued by the Boston Red Sox Baseball Club Limited Partnership (the "Club") are subject to these terms and conditions, and the rules, regulations, policies and procedures described herein, on Membership Cards, on www.redsox.com/rewards or otherwise communicated to Participants (collectively, "Program Terms"). The Club has the right to change, limit, or otherwise amend the Program Terms at any time in its discretion, and reserves the right to cancel the Program at any time. Only season ticket package account holders of record (each a "Primary Member") and their permitted partners as described below are eligible for Program participation.
Digital Ticketing: The tickets under the Participant's season ticket account (the "Purchased Tickets") will be digitally loaded onto the Membership Cards. Digital Tickets are managed via the Program Account. The Primary Member will have the ability to transfer ticket(s) to applicable games to their Share Partner(s)' Membership Card(s). Participants must opt-out of the digital ticketing Membership Card functionality to receive paper tickets. Use of Membership Cards for entrance to Fenway Park will be subject to the same terms applicable to paper tickets.
eCash: By transferring payment funds onto the Membership Cards via the Program Account, the Participant may use the Card's electronic payment functionality ("eCash") for permitted purchases at Fenway Park. No purchases may be conducted using the Cards unless and until the Participant authorizes its credit institution to place financial value on the Cards, at times and frequencies to be determined by the Participant, and it is the Participant's responsibility to ensure that adequate financial value remains on the Membership Cards for any attempted permitted purchases at Fenway Park. The Club shall have no responsibility whatsoever with respect to any transactions between the Participant and its credit institution, and the Club hereby expressly disclaims all liability for any and all loss, damage or other harm, financial or otherwise (including interest, fees or other penalties) that may be incurred by the Participant in connection with any such transactions, whether or not such transactions relate in any way to the Program and/or the Membership Cards.
eCash may not be withdrawn while the Participant is a season ticket holder of the Club unless required by applicable law. eCash balances remaining at the conclusion of a season may be carried over for future seasons or applied to the cost of renewing season tickets as elected by the Participant. Nothing in these Program Terms guarantees or creates any past, present or future rights in or interest to any season tickets or other tickets at Fenway Park. Any season ticket renewals and/or purchases are at the discretion of the Club. If at any time a Participant's season ticket account is cancelled or not renewed or if otherwise required by applicable law, the Club shall provide the Participant with payment by check within 6-8 weeks in the amount equal to the stored eCash value on the Card.
Points and Rewards: Participants acknowledge that Participant activities related to Boston Red Sox home and away games are tracked to accumulate rewards points ("Points"). An explanation of how Points may be earned and redeemed for certain rewards ("Rewards"), including a description of the Rewards and rules for transferring, retaining and forfeiting Points, may be found on www.redsox.com/rewards. Each Member will earn and manage "Total Points" based on their own qualifying activities and they and their partners will each earn "Average Points" equal to the number of points earned per Member divided by the number of seats in the season ticket plan-see "Redeeming Points" at www.redsox.com/rewards for more information.
Rewards may only be earned by accumulating the applicable point value(s) specified on www.redsox.com/rewards. Points may not be used for any purpose other than to redeem Rewards. Points and Rewards cannot be redeemed for cash at any time, have no cash value at any time and cannot be combined with any other ticket or promotional offer of the Club or any third party. Points and Rewards may not be transferred (except as expressly set forth in the Program Terms), sold or assigned by any means, electronic or otherwise. The Club reserves the right to revoke and not honor any Rewards or Points for which attempts have been made to transfer, sell or assign. The Club is not responsible for Rewards lost, misdirected or delayed via mail or over email, nor does it guarantee timely Rewards delivery. The Club is not responsible for unauthorized Point redemption activity.
The Points required to earn any Rewards is determined by the Club. The Club reserves the right at any time to change Point values associated with any Rewards; limit, modify or cancel any Rewards or the number and type of Rewards available; and change rules for earning, redeeming, retaining or forfeiting Points.
Additional Terms and Conditions: Membership Cards, Points, and Rewards are not refundable, exchangeable, replaceable or transferable unless specifically permitted by these Program Terms. Instructions and applicable fees for lost Membership Card replacements are described on www.redsox.com/rewards. The Club is not responsible, and must not be held liable, for misdirected Membership Cards, Points or Rewards and any unauthorized activities related to Membership Cards, Points or Rewards due to erroneous or out dated personal information in a Program Account. The Club is not responsible, and must not be held liable, for any security breaches by any third party, including without limitation related to unauthorized activities related to the Program, Membership Cards, Points or Rewards. Participants are solely responsible for any tax liability arising out of earning or redeeming Points and the use of Rewards. Participants and their guests shall at all times abide by all applicable governmental laws, ordinances, orders, directions, rules and regulations, and all Club policies, rules and regulations, including any resale price restrictions, smoking prohibitions and restrictions on entry. The Club may refuse admission to, or eject from Fenway Park, any Membership Card holder without refund if the Membership Card holder fails to comply with any applicable Club policies applicable to conduct at Fenway Park or is deemed to be disorderly. Inappropriate behavior, abusive language, or interference with the play of the game may result in ejection from Fenway Park (without refund), arrest, forfeiture of ticket privileges and other legal action. In case of violation of applicable laws, regulations or the Program Terms, or fraud or abuse involving the Program, (i) the Club will have the right to take appropriate administrative and/or legal action, including but not limited to revocation/cancellation of Membership Cards, Points and Rewards and (ii) Participants will be liable for payment of all fines, penalties, costs, fees and any other monies owed pursuant to the Program Terms and any applicable law. If any term of these Program Terms is held to be unlawful or unenforceable, then the Club and/or the Participant, as applicable, shall be relieved of such unlawful or unenforceable obligation under that term and the remaining provisions will be enforced to the fullest extent permitted by law. Awarding of Rewards is void where prohibited by law.
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